Enterprise engagement, anonymised, paused before launch
Enterprise engagement: outbound voice automation, taken to launch-ready
A high-volume logistics operator notified customers of parcel arrivals by hand across its branch network. I took the AI voice-notification project from an ambiguous opportunity to a decision-ready plan: the financial model, telecom vendor economics, a signed event-integration spec, a working command-centre prototype, and a security and go-live readiness review. The client paused before contract. The system never carried production traffic, so no savings, cost reduction or headcount outcome is claimed for it. Details are anonymised to protect the client.